Retro and Vintage Special Shop Volunteer

Retro and Vintage Special Shop Volunteer

Posted for St Wilfrid's Hospice

Posted by Voluntary Action Arun & Chichester

Register your interest

You will be redirected to the Voluntary Action Arun & Chichester website to express your interest.

We are looking for volunteers, who are all well-versed in all things vintage to support us at our specialist shop which offers a wide range of vintage clothes, homeware, souvenirs and more.

Unlike the usual vintage finds, our price tags are incredibly affordable and every purchase helps support our vital hospice services provided across your community.  

You will be:

• Welcoming customers to the shop
• Assisting customers, or directing them to the team who can help with enquiries and donations
• Assisting with ensuring the shop is clean and tidy
• Ensuring a safe working environment at all times (doors and fire exits are kept clear) 
• Serving customers and taking responsibility for the processing of sales accurately (cash / credit card / cheques / charity gift card)
• Offer customers a receipt with every purchase
• Offer to wrap or bag purchased items
• Keep the till area, tidy, safe and secure
• Any returns, discounts and price negotiations will be handled by an employee
• Accepting donations: ensuring donations are items that we accept and in a saleable condition and asking for their Gift Aid details (including signing up new customers to Gift Aid)
• Sorting donations: selecting suitable items for sale, including hanging garments and pricing items using the guidance given by the Shop Manager
• Moving and handling donations using relevant Personal Protection Equipment as instructed
• Ensuring the sorting area is safe at all time

What skills do I need?

You will need to be:

• Enthusiastic, kind, friendly and approachable with a positive attitude and committed to raising money for the Hospice
• Share the Hospice’s values, mission and inclusive culture
• Punctual and reliable and stay for the agreed time
• Committed to giving the highest standard of customer service and promote the Hospice
• A team player and volunteer under the direction of the Shop Manager
• Willing to help with a range of tasks in the shop as directed by the employees
• Accepting of others who might be different to yourself
• Of a good level of overall health as this is an active role
• Able to carry out light manual handling
• Able to complete induction and training to be competent in role