Benefit Support Volunteer
Benefit Support Volunteer
Posted for Renaissance UK
Posted by Volunteer Centre Blackpool, Wyre & Fylde
You will be redirected to the Volunteer Centre Blackpool, Wyre & Fylde website to express your interest.
About us
Renaissance – UK is a North West based charity, currently operating across Lancashire, Blackpool, and Blackburn with Darwen. We specialise in community focused substance use and sexual health services. We specialise in supporting individuals to reduce harm, we offer specialist support and we aim to move people forward in their lives by means of empowerment.
Our values include:
- Respect
- Dignity
- Accountability
- Empowerment
- Innovation
About the opportunity:
Do you want to give back to your community and support those in need?
Have you got experienece with benefit claim and support?
If you want to make a real difference to people's lives by assisting them to find a way forward with their problems, this is the role for you.
Many clients at Renaissance require benefit support or advice whether that be PIP claims, UC claims, Carers Allowance, or general advice and information.
Volunteering is flexible at Renaissance so if you can give only an hour per week that is ok!
Previous advisor experience is necessary
Key tasks include:
- Support clients with benefit advice, PIP claims, Universal Credit claims among others.
- Keep all information given or discussed within the service confidential.
- Attend relevant training sessions .
- Demonstrate the organisations values and principals in your actions and behaviours.
What skills do I need?
Key skills required:
Friendly and polite
Non-judgmental
A full understanding of client confidentiality
Listening skills
Emotionally mature
Reliable and trustworthy
Understanding of, or ability to learn, personal and professional boundaries
Ability to take direction
Awareness of personal and professional boundaries
Basic IT skills
Previous experience as a benefit advisor
Details
- Accessibility
- Age restrictions
- DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Suitable for under 18s
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When is this role available?
When: 04/03/2025 - 05/03/2026
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
Location:
102 Dickson Road
Renaissance UK
Blackpool
Lancashire
FY1 2BU
You will be redirected to the Volunteer Centre Blackpool, Wyre & Fylde website to express your interest.
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