Advice Volunteer
Advice Volunteer
Posted for St Vincent's Social Enterprise Centre Bradford
Posted by Bradford Volunteer Centre
You will be redirected to the Bradford Volunteer Centre website to express your interest.
Admin • Assist with clerical tasks such as typing letters, writing letters/emails, filing, data input, printing/photocopying information and documentation for clients. • Assisting the Advisors with triage assessment of clients. • Providing clients with relevant signposting information. • When requested, helping clients use the telephone, write a letter/email. Interpretation • Interpret spoken language to enable our advisors to gain information needed from the client to help with debt, benefit or housing issues. • Ensuring that meaning and context is portrayed accurately in the interpretation and that confidentiality is adhered to at all times. • Delivering triage assessment at first contact to streamline client access to information, self-help or advice services efficiently at an appropriate level. Trainee (knowledge of AQS guidelines essential) • Shadowing/assisting the Advisors with drop-ins. • Clerical tasks such as inputting client notes, notetaking, filing client notes. • Liaise with other organisations to help client’s individual situation. • Provide preliminary information/advice on issues relating to subjects under the remit covered by AQS.
What skills do I need?
• Clerical • General/basic knowledge of benefits etc. • Confidentiality
Details
- Accessibility
- Age restrictions
- DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Inclusive Volunteering Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When is this role available?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
Volunteer has to have an interest in either debt, benefits or housing along with a thirst for knowledge in this area.
Location:
Allenby House
Rees Way
Bradford
West Yorkshire
BD3 0DZ
You will be redirected to the Bradford Volunteer Centre website to express your interest.
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