Hub Volunteer at Queen's Rd, Brighton
Hub Volunteer at Queen's Rd, Brighton
Posted for Age UK West Sussex and Brighton & Hove
Posted by Community Works
You will be redirected to the Community Works website to express your interest.
As a hub volunteer, you will be one of the first people to greet visitors, including staff, other volunteers and the public. You will help provide information to people in Brighton & Hove using the support of digital tools. You will work with the Customer Support Advisor to keep the hub space, fresh and welcoming. You will also:
• Answer face-to-face questions from visitors
• Help people use a tablet for digital support
• Listen to and support clients with their problems
• Help the CSA with office tasks like updating forms and flyers
• Tell the CSA if you have any worries about a client
• Follow any new procedures as needed.
Benefits
- Gain experience in a customer-facing role
- Be part of a new service in a new hub
- Learn new IT skills
- Expenses and DBS paid
- be part of an amazing, supportive team
- references provided.
Practical Considerations
At 95 Queens Rd, we are 1 minute walk from Brighton train station and we are based on a busy bus route. Ideally, we ask for at least 3 hours of volunteering per week.
Good bus and train network close by.
What skills do I need?
We are looking for people who are:
- Good at talking and listening
- Good at using a tablet and other IT skills
- Experience of volunteering with older people
- Team players
- Friendly and approachable
- Professional and patient
- Able to keep information private
- Willing to keep up with training
- Committed to our charity’s goals.
Details
- Disabled Access
- Equal Opportunities Policy or Statement
- Expenses
- Health and Safety
- Induction
- Insurance Cover for Volunteers
- Suitable for 13 - 16 years
- Suitable for 16 - 18 years
- Suitable for a group of volunteers
- Suitable only for (e.g. 18+, LGBT, BAME, Women only)
- Support on Offer
- This role is adaptable for different abilities
- Training
When is this role available?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
Volunteering will be a 3 hour shift (1pm to 4pm). We are looking for 1 volunteer to do every other Tuesday afternoon.
We are also looking for ad hoc volunteers who can help out to cover volunteer holidays etc
Location:
AgeUK West Sussex, Brighton & Hove
95 Queens Rd
Brighton
East Sussex
BN1 3XE
You will be redirected to the Community Works website to express your interest.
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