Patient Viewpoint Facilitator Volunteers (Mental Health Inpatient Wards)

Help ensure patient voice leads to real change.

CAPITAL is recruiting Patient Viewpoint Volunteer Facilitators (PVP) to work across inpatient mental health wards in West Sussex:

• Langley Green (Crawley)
• Meadowfield (Worthing)
• Oaklands (Chichester).

In this role, you’ll speak with patients about their experiences, listen to what matters to them, and capture feedback in a structured way—helping ensure their voices directly influence service improvement.

Your work will:

• Feed into NHS Trust quality and feedback systems
• Be shared with ward teams and service leads
• Inform independent lived experience insight work
• Support ongoing improvement alongside Recovery Workers. 

Benefits

Practical Considerations

Important: This is a volunteer role. You will not provide advice or direct support to patients. An Enhanced DBS check is required.

Please note the current locations of PVP - we are particularly in need of support in Crawley. If you are unable to travel to the current locations, please apply for any other roles. We may be able to implement PVP across more wards in future, so you are welcome to register your interest for this.

What skills do I need?

We’re looking for people who:

✔ Have lived experience of mental health challenges

✔ Can listen without judgement

✔ Feel confident engaging with others

✔ Understand boundaries and confidentiality.

Location

This opportunity has no specific location e.g. can be carried out anywhere.