Volunteer Customer Service Support (Martlets)

Volunteer Customer Service Support (Martlets)

Posted for Southern Hospice Group

Posted by Community Works

Register your interest

You will be redirected to the Community Works website to express your interest.

Looking for a rewarding volunteer role where you can use your people skills and make a real difference?

Join our trading team and help raise vital funds for local hospice care. As a Customer Service Support Volunteer, you'll be the friendly voice that supports donors and customers, helping to arrange collections and deliveries, gather feedback and assist with administrative tasks.

This is a great opportunity to gain experience, develop your skills and become part of a welcoming and supportive team, while helping ensure our supporters receive excellent service every step of the way.

Please note you must be over 18 to apply for this role.

Benefits

• Being part of a friendly team of staff and volunteers
• An opportunity to use your customer service and administration skills and learn new ones

Practical Considerations

• Reasonable travel expenses can be covered.

What skills do I need?

• Confident and passionate dealing with the public to deliver excellent customer service
• Comfortable using computers and Microsoft Office applications
• Great communications skills, being sensitive to potentially recently bereaved donors