Volunteer Receptionist

We are looking for volunteers who are passionate in serving their local community.

Do you have spare time to offer your skills and knowledge welcoming clients who use our services?

This role at your local Citizens Advice will give you excellent opportunities to progress in other roles.

Benefits

As a Receptionist, you will:

• Gain experience within an administrative role, developing new skill which will support you towards future opportunities.
• Be part of a client’s journey in getting them help and support they need.
• Get to work with a variety of clients and situations, within a fun and diverse office.

Practical Considerations

Offices in central locations in Horsham, Shoreham, Worthing and Crawley.

Support Disabled

We pride ourselves on having a diverse workforce and we welcome all applications from people with all range of abilities for the skills that they bring.

What skills do I need?

As a Receptionist, you will:

• Welcome clients and visitors
• Explain the advice process and offer information about our services
• Help clients navigate our resources
• Set up new clients, record client information and book appointments
• Administrative tasks.

As a Receptionist, you need to be:

• Friendly and approachable
• Open-minded and non-judgemental
• Confident to work independently
• Have good IT skills
• Aware of potential needs of vulnerable clients.