Volunteer Van Assistant

Volunteer Van Assistant

Posted for The Sussex Beacon

Posted by Community Works

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Great opportunity for someone who enjoys being out and about. Join our growing team of amazing volunteers at Sussex Beacon, and play a key role as a Van Assistant in supporting our Home Store in deliveries to our customers and in collecting donations.  

No driving is required for this role and as a Volunteer Van Assistant you will be :

• Assisting the van driver in the day-to-day running of collections and deliveries. 
• Serving all customers in a polite, friendly and helpful manner
• Adhering to all shop and van policies and procedures
• Clearing any rubbish as and when needed
• Help keep store room area clean and tidy at all times
• Attend shop staff meetings and training sessions
• Undertake any other duties deemed reasonable as and when necessary.

Benefits

• Gain experience and knowledge of supporting and helping a charity retail space.
• Gain experience of working in a team.
• Develop knowledge of HIV and HIV related issues.
• Build confidence and gain skills and experience that could be useful in the workplace.
• Access ongoing training.

Practical Considerations

• Must be fit and reasonably mobile - this role will involve some lifting of furniture and donations.
• This opportunity is based at the London Road Sussex Beacon Home Store.

What skills do I need?

• Excellent customer service skills.
• Good communication skills.
• Ability to volunteer under pressure
• Able to deal tactfully with challenging customer behaviour.
• Able to maintain confidentiality.
• Friendly, reliable, trustworthy and honest.
• Able to work with others in the team.
• Punctual.