Volunteer Office & Administration Support

Volunteer Office & Administration Support

Posted for Sunshine of Hounslow

Posted by Ealing & Hounslow Council for Voluntary Service

Register your interest

You will be redirected to the Ealing & Hounslow Council for Voluntary Service website to express your interest.

We are looking for enthusiastic, reliable volunteers to support our growing CIC with a variety of administrative, fundraising, and organisational tasks. This is a flexible role — you do not need to have all the skills listed below. Training and support will be provided, and tasks can be matched to your strengths and interests.

Key Responsibilities

Administration & Office Support

• Use Microsoft Word and other basic office software
• Manage folders and organise stored work files
• Organise and store paperwork, documents, and digital records
• Create and maintain filing and office systems
• Manage correspondence by answering emails and telephone enquiries
• Schedule meetings, attend when required, and keep accurate meeting records
• Create simple flyers and documents
• Maintain accurate records and databases (personnel, financial, and other data)

Fundraising & Project Support

• Assist with bid writing and grant applications (training provided if needed)
• Support fundraising activities, donations, and related tasks
• Assist the Project Manager with a range of duties
• Help plan and arrange events, including organising catering
• Promote the charity and its activities on social media platforms

Finance & Resources Support

• Maintain stock lists and order office supplies when required
• Assist with staff expense requests
• Support budgeting and basic bookkeeping procedures
• Assist with purchase orders and invoicing

Communication & Engagement

• Deal with email enquiries using systems such as Microsoft Outlook
• Interact with the Chairperson and carry out delegated tasks
• Assist colleagues whenever necessary
• Attend workshops, training sessions, and conferences when requested

Digital Support (Optional)

• Support website updates and manage social media profiles where possible

Additional Information

As this is a newly created role, duties and responsibilities may evolve and be expanded following a 3-month review, based on organisational needs and volunteer interests.

What skills do I need?

• Willingness to learn and support a range of tasks
• Basic IT skills (email, Word; Excel helpful but not essential
• Good organisational and communication skills
• Reliable, flexible, and team-focused approach
• DBS check required
• Two references required