Discover Maldon Ambassadors

Discover Maldon Ambassadors

Posted for Maeldune Heritage Trust

Posted by Volunteer Essex

Register your interest

You will be redirected to the Volunteer Essex website to express your interest.

Discover Maldon Ambassadors will be the first point of contact for local residents and visitors to Maldon in the Visitor Information Centre.

The Ambassador role is to listen carefully to an enquiry and then provide information in response about Maldon and the wider Maldon District and help the public to get the most out of their visit.

Detailed role description:

Greet visitors and residents in the Information Centre. Provide advice to visitors about the attractions, transport, accommodation available in the local area, local services and activities Recommend restaurants and popular entertainment activities. Assist visitors and residents to find the information they require about local events, venues and travel information, using printed leaflets, searching the internet and printing off information. Deal with queries from visitors and residents as appropriate. Distribute recycling sacks and food waste bags as required. Promote Maldon District as a tourist destination. Keep \\\'Visit Maldon\\\' advised of new events.

Your day-to-day duties might include:

Talking to people! Answering customer queries in person. Finding information on a laptop computer, finding leaflets, timetables, and guidebooks. Setting up displays within the centre and re-stocking literature. Keeping up to date with local accommodation, places to visit, activities and events.

What skills do I need?

Key Skills:

Interpersonal skills, the ability to work well with others. Excellent listening and verbal communication. A commitment to high customer service standards. Organisational skills IT skills - be able to carry out basic tasks on a laptop. Enthusiasm. Adaptability Resourcefulness.