Library Work Clubs

Vacancies are available in Freyerns library.  Sessions are delivered on Fridays 10.30-11.30.

What is the role about?

You will support Jobseekers who need help in using IT to access and use online jobseeking resources

What will it it involve?

• actively setting up and running the work club for your local library
• working with partners to ensure the best customer service possible
• regular meetings with the library supervisor to establish the best approach for the library  
• assisting customers to navigate the jobseeker sites on library computers
• helping customers set up email accounts and log into job-search and CV builder websites
• providing software and basic technical support to jobseekers, mainly for Word, Outlook and Internet Explorer
• signposting job-seekers to other sources of help or advice

This help may be through one-to-one appointments, or in drop-in sessions offering quick help, or a mixture of the two.

What will you get from volunteering?

• the pleasure of using your IT skills to help others
• experience and skills to enhance your CV

What skills do I need?

What skills and experience do you need?

• experience of applying for jobs in the UK
• knowledge of the job-seeking process
• ability to relate and work with a diverse range of customers
• information technology skills, particularly using the internet
• good communication and people skills
• awareness of keeping safe online

How much time would you be asked to contribute?

A regular morning or afternoon, frequency to be discussed, but at least monthly.

How do you apply?

All volunteering activities are subject to completing a registration form, an informal interview with library staff and two satisfactory references.

What training and support will you receive?

You will receive induction, a welcome pack and specific training for your volunteering role. This may be shadowing or an occasional training session or just talking through what’s involved. There will be ongoing support from local library staff who will ensure you are kept up-to-date with all that is happening in Essex Libraries.

All volunteers are engaged for an introductory period (usually 1 to 3 months depending on the frequency of volunteering). This is to ensure the volunteer and activity are properly matched and either side may decide to end the agreement at this stage.

Location

This opportunity can be carried out whilst working from home.