Ticket Home - Wellbeing Telephone Call Volunteer
Ticket Home - Wellbeing Telephone Call Volunteer
Posted for UCAN Volunteer Centre
Posted by Volunteer Essex
You will be redirected to the Volunteer Essex website to express your interest.
Ticket Home is the UCAN home from hospital scheme helping patients to safely be discharged from hospital and return home.
Volunteers are needed to make post discharge wellbeing telephone calls to check in with the patient and ensure they have everything they need and feel connect and cared for.
This is an occasional role, for volunteers with computer confidence and access to a telephone. The purpose of the call is to make sure the patient has everything they need to safely be at home. Questions will provided and responses are logged directly into our patient management system - Ticket Home. You will need an internet connection. Calls will be made weekdays during the day time. Expenses can be claimed. Volunteers need to have clear spoken English language.
You will be supported by our Ticket Home Coordinator and will be given training including: Your role in the Ticket Home Project, Safeguarding, Lone Working, Confidentiality, Health & Safety.
What skills do I need?
- Good communication skills
- Kind and patient
- Kind, patient and compassionate
- Good people skills
- Calm and adaptable
- Basic IT skills
- Ability to use own initiative
- Over 18 years of age
Details
- Accessibility
- Data Protection policy
- DBS check required
- Equal opportunities policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Suitable for under 18s
- Training provided
- Volunteer induction
- Volunteer policy
- Volunteers covered by insurance
- Written role description
When is this role available?
When: 28/11/2022 - 28/11/2026
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Location:
This opportunity is available in the following regions:
Uttlesford
You will be redirected to the Volunteer Essex website to express your interest.
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