Café Support (Front of House)

Café Support (Front of House)

Posted for Elswick Community Leisure Centre

Posted by Volunteer Centre Newcastle

Register your interest

You will be redirected to the Volunteer Centre Newcastle website to express your interest.

Role Purpose Café Support Volunteers help create a friendly and welcoming environment in our café by supporting front-of-house operations. This role is ideal for individuals interested in gaining experience in customer service, hospitality, or working in a busy community setting.

Key Responsibilities

• Welcome customers and provide a friendly first point of contact
• Assist with taking orders and serving food and drinks
•  Support keeping the café clean, tidy, and well-presented
• Help clear tables and maintain a pleasant environment for customers
• Assist staff during busy periods
• Promote a positive and welcoming atmosphere within the café

What You Will Gain

• Customer service and hospitality experience
•  Confidence working with the public
• Experience in a busy café environment
• Transferable skills for roles in retail, hospitality, and leisure

The cafe is open 3.00pm -7.00pm Mon - Fridays 

9.00-4.00pm on Saturdays

10.00-3.00pm on Sundays.

Important Note Volunteers will not be expected to carry out tasks requiring formal food hygiene certification unless trained.

All volunteers will receive basic guidance on hygiene and safety.

What skills do I need?

• Friendly and approachable
•  Good communication and customer service skills
• Reliable and able to work as part of a team
• Willingness to help and learn
• Positive attitude in a busy environment