Reception & registration Support
You will be redirected to the Volunteer Centre Newcastle website to express your interest.
Registration support help us welcome and register our students for their classes, using our CRM Software (Salesforce). They are key in ensuring attendance is registered and making sure students know which classroom they need to go to. This role Registration support volunteer are expected to: · Be punctual; · Offer a warm, smiley welcome to students and guide them to their classrooms; · Administer travel refund to students and volunteers; · Maintain accurate records; · Signpost students to relevant events and opportunities (shared with you be staff) · Attend appropriate training sessions or meetings (with the Project Manager or Officer), including online; · Respect the privacy of the students; · Maintain appropriate professional relationships and boundaries with staff, volunteers, and students; (do not swap phone number with the student) · Treat all students equally and be sensitive to cultural and religious differences; · Report any concerns/difficulties regarding students directly to the Officer or Project Manager as early as possible; · Treat all information about students as confidential (except for safeguarding concerns which should be reported to a staff member / Safeguarding Lead); · Abide by the values and ethos of Action Foundation.
What skills do I need?
No previous skills or qualification are necessary for this role, just a genuine desire to support other people.
Details
- Accessibility
- Age restrictions
- DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When is this role available?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
Location:
CastleGate At City Church,
Melbourne Street
Newcastle upon Tyne
Tyne and Wear
NE1 2JQ
You will be redirected to the Volunteer Centre Newcastle website to express your interest.
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