Opportunities
Shop Floor Volunteer (Tow Law)

Shop Floor Volunteer (Tow Law)

Posted by Volunteer Centre Newcastle

You will be redirected to the Volunteer Centre Newcastle website to express your interest.

Shop Floor Volunteer 1

As a Shop Floor 1 volunteer you will provide a first-class customer service experience, ensuring customers find everything they need during their visit and the store's front of house is maintained to a high standard and remains well stocked.

You will engage with our customers both on arrival and when they depart the store, as well as queries they might have during their visit. You will also support other members of the team with merchandising displays and stock management to ensure the store is inviting for our customers.

Why we want you

As a Shop Floor 1 volunteer you will provide a first-class customer service experience, ensuring customers find everything they need during their visit and store's front of house is maintained to a high standard and remains well stocked

What you will be doing

Assisting customers by greeting them when they enter the store and thanking them when they leave, helping them find any items they are looking for, and covering changing rooms.

Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries

Assist customers with their donations and support the store with gift aid sign up.

Support with covering the till when needed

Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan

Ensure the store remains clean and tidy, health and safety procedures and security measures are adhered to

What's in it for you

Have fun and meet new people

Develop skills for your CV

Make a difference to the lives of children, young people and their families

Learning and development opportunities

Volunteering in a fast paced and diverse environment

In-store discount (20%)

Access to our internal job opportunities

Disclaimer

We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on [email protected].uk

What skills do I need?

The she skills you need

Friendly and helpful

Excellent customer service skills

Good verbal communication skills as engaging positively with customers is a must

Happy to work as part of a team but confident to work independently too

Willingness to learn basic IT skills, for tasks such as working on the till

Problem-solving abilities to help resolve queries or issues

Enthusiastic about the work of Barnardo's What's in it for you Have fun and meet new people

Posted for Barnardo's North East

Posted by Volunteer Centre Newcastle

You will be redirected to the Volunteer Centre Newcastle website to express your interest.

Details

Accessibility
Age restrictions
DBS check required
Equal Opportunities Policy
Expenses reimbursed
Health and Safety Policy
Ongoing support
Training provided
Volunteer induction
Volunteer Policy
Volunteers covered by insurance
Written role description

When is this role available?

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
Morning
Afternoon
Evening

Location:

Unit 1A
High Street
Tow Law
Bishop Auckland
DL13 4DH

You will be redirected to the Volunteer Centre Newcastle website to express your interest.