House Tour Guide

Posted by Qube

You will be redirected to the Qube website to express your interest.

Weston was the ancestral home to the Earls of Bradford and contains internationally important collections of art and antiques, which reflect the collecting passions of the Newport and Bridgeman families.

Volunteer Guides play an important role within the 17th Century House, ensuring that visitors to the have an informative and enjoyable day. Many groups, including families, children, coach parties and corporate groups visit the House during the open season during Easter and the summer holidays.

Volunteer Tours Guides are required to give visitors guided tours around the main ground floor rooms of the House, providing information about the collection and history of the family.

PURPOSE OF ROLE:

To welcome and enhance visitors enjoyment of Weston Park.
To provide information about the history of the Weston Park House
Direct the public around the visitor route
To maintain vigilance and awareness with regards the collection for conservation and security purposes

MAIN RESPONSIBILITIES:

To present a welcoming and professional image to all visitors.
To be based in the House, delivering guided tours alongside the Follow Tour Guide
To be proactive in approaching and assisting visitors, providing information about the history of the House and collection
To be pro-active in developing personal knowledge about the history of the House and its contents
To be aware of other attractions and facilities available on site in order to inform the public
To care for the collections and items on display by promoting/ensuring their safe and respectful treatment.
To be aware of, and adhere to, all health and safety guidance in place for the benefit of yourself and those around you.
To be aware of any dangerous occurrences and report them promptly
To be clean, smartly dressed and enthusiastic at all times
To understand the importance of corporate activities at Weston Park, respecting guests attending these and to share relevant information with visiting members of the public

REPORTING TO: Curatorial & Learning Administrator and Security Supervisor

ACCOUNTABLE TO: Curator & Head of Learning and Chief Executive.

What skills do I need?

VOLUNTEER SPECIFICATION:

An interest in the area you are volunteering within the historically rich house
Good diction and articulate, particularly when delivering tours
Must be reliable and punctual for duty days
Security conscious
Friendly, outgoing personality, greeting all visitors with a smile
Enjoys meeting people
Customer focused
Health and Safety aware
Diplomatic

LENGTH OF YOUR COMMITMENT TO US:

The length of positions varies according to the circumstances of each person.

Weston Park’s House and Gardens are open seasonally between Whitsun and September. The Granary Art Gallery is open all year.

Posted for Weston Park Foundation

Posted by Qube

You will be redirected to the Qube website to express your interest.

Details

Certificate of public and employers liability that covers young people in all their activities with you
Child protection policy
Complaints Policy and procedures
Confidentiality Policy
DBS Policy for staff and volunteers
Diversity Policy
Equal Opportunities Policy
Ex-offenders Policy
Health and Safety Policy
Regular Risk assessments of the work environment
Safeguarding
Volunteer Task/Role description
Volunteering Policy & Agreements
Vulnerable Adults Policy

When is this role available?

When: 12/12/2024 - 12/12/2030

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
Morning
Afternoon
Evening

DAYS AND HOURS OF INVOLVEMENT:
The House is open Sunday to Tuesday during the open season during Easter and school summer holidays. Hours of duty are 12:45 until 5pm. Additional tour duties may arise during the rest of the year.

Location:

Weston-Under-Lizard
Near Snifnal
Shropshire
TF11 8LE

You will be redirected to the Qube website to express your interest.