Receptionist/Box Office Volunteer
You will be redirected to the Qube website to express your interest.
We are looking for volunteers who are confident, friendly and outgoing and who willing to familiarise themselves with our online booking system. The box office team work Monday - Saturday and shifts are available both during the day and in the evenings.
About the opportunity
This is a key role within the Festival Drayton Centre. You will be the first point of contact for visitors coming into the Centre or calling by phone. Plus you will help when room hirers arrive and when customers want to book tickets for one of our live events, films or satellite screenings using our box office system. For those on duty in the evening you may be the responsible person if there are just classes taking place; if there is a live event, film or satellite screening there would be an additional team of volunteers and a Duty Manager with you.
Practical Considerations
Although there are no particular qualifications required volunteers need to be confident with learning a new IT application to enable them to use our box office system. Training and the opportunity to shadow another volunteer is provided. You need to be welcoming and friendly.
What skills do I need?
Confident, welcoming and friendly
Customer service skills
Confident to use IT (box office application - training is provided)
Details
- Certificate of public and employers liability that covers young people in all their activities with you
- Complaints Policy and procedures
- Confidentiality Policy
- DBS Policy for staff and volunteers
- Diversity Policy
- Equal Opportunities Policy
- Expenses Policy
- Health and Safety Policy
- Regular Risk assessments of the work environment
- Safeguarding
- Volunteer Task/Role description
- Volunteering Policy & Agreements
- Vulnerable Adults Policy
When is this role available?
When: 06/06/2018 - 31/03/2027
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
We are always looking for new enthusiastic volunteers and there is no end date for continuing to volunteer with us.
Location:
Festival Drayton Centre
Frog
Market Drayton
Shropshire
TF9 3AX
You will be redirected to the Qube website to express your interest.
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