Visitor Experience Volunteer - Shrewsbury Castle
Visitor Experience Volunteer - Shrewsbury Castle
Posted for Shropshire Museums and Archives
Posted by Qube
You will be redirected to the Qube website to express your interest.
Volunteers in this role will be providing a warm and friendly welcome to all visitors of Shrewsbury Castle. Volunteers will also be:
- Offering directions around the castle building
- Sharing your knowledge of the Soldiers of Shropshire Museum collections
- Working with staff and other volunteers as part of a small team
- Supporting events and activities taking place across the museum
What Shrewsbury Museum and Archives do to support you:
- An induction to welcome you to the team and get you ready to start volunteering
- The opportunity to develop customer facing experience and be part of a team welcoming visitors to Shrewsbury Castle and the Soldiers of Shropshire Museum
- Access to training and resources as required to assist you with your volunteer role
- Support from both Shropshire Museums and the Soldiers of Shropshire Museum
- Currently volunteers are not offered travel expenses in line with Shropshire Council’s procedures. Please do discuss this with the Volunteering and Engagement Team.
What skills do I need?
- Being comfortable with talking to people or looking to build experience in this
- An ability to work independently at times but be a good team player too
- Keen interest in ensuring all visitors have a positive experience at the museum
- Honesty and reliability
Details
- Certificate of public and employers liability that covers young people in all their activities with you
- Child protection policy
- Complaints Policy and procedures
- Confidentiality Policy
- DBS Policy for staff and volunteers
- Diversity Policy
- Equal Opportunities Policy
- Ex-offenders Policy
- Expenses Policy
- Health and Safety Policy
- Regular Risk assessments of the work environment
- Safeguarding
- Volunteer Task/Role description
- Volunteering Policy & Agreements
- Vulnerable Adults Policy
When is this role available?
When: 20/04/2026 - 20/04/2027
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
Tuesday - Saturday, 11.00am – 2.00pm
Weekly or fortnightly, throughout the year
Location:
Shrewsbury Castle
Castle Street,
Shrewsbury
Shropshire
SY1 2AT
You will be redirected to the Qube website to express your interest.
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