Courtesy Call Support Volunteers

Courtesy Call Support Volunteers

Posted for Galloways

Posted by Community CVS

Register your interest

You will be redirected to the Community CVS website to express your interest.

Galloways are seeking dedicated Courtesy Call Support Volunteers to play a vital role in supporting our high-demand services. This rewarding position is central to helping service users stay connected, informed, and supported—both practically and emotionally. Volunteers will help maintain strong relationships with our service users through courtesy calls, ensuring their information is accurate and up to date on our database, and that they remain aware of the full range of support available to them. This role directly contributes to the quality, safety, and effectiveness of our services by making sure no one feels overlooked or disconnected. Key responsibilities include conducting service user check-ins, updating client records, and supporting surveys and feedback activities, all of which help us continuously improve our support. 

What skills do I need?

We are looking for reliable, approachable, and hardworking individuals who are confident communicating by phone and comfortable with computer-based tasks. Previous office experience is helpful but not essential—what matters most is a commitment to providing a caring, professional service and making a meaningful difference in people’s lives.We are looking for reliable, approachable, and hardworking individuals who are confident communicating by phone and comfortable with computer-based tasks. Previous office experience is helpful but not essential—what matters most is a commitment to providing a caring, professional service and making a meaningful difference in people’s lives.

Posted for Galloways

Posted by Community CVS

Register your interest

You will be redirected to the Community CVS website to express your interest.

Details

  • Accessibility
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteers covered by insurance

When is this role available?

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening

The role can be done any time during office hours from Monday to Thursday from our Penwortham Offices

Location:

Howick House
Howick Park Avenue
Penwortham
Lancashire
PR10LS

Register your interest

You will be redirected to the Community CVS website to express your interest.

Similar Opportunities

Action Volunteer

Posted for Northwest Air Ambulance Charity

Northwest Air Ambulance Charity

Connect with your local community and spread the word about the life saving work we do. Collect and bank funds raised in the communityDeliver prese...

View Opportunity

Maintenance

Posted for Emmaus Preston

Emmaus Preston

Handy with your hands? Good at repairs? Confident at keeping buildings and vehicles in tip top condition? Then get involved as a Maintenance Volunteer...

View Opportunity

Presentation speaker

Posted for Medical Detection Dogs

Medical Detection Dogs

Medical Detection Dogs need a national network of speakers to help promote awareness of the charity and raise funds to support and train our dogs. The...

View Opportunity

Session and Community volunteer

Posted for Lancashire Police Cadets

Lancashire Police Cadets

To help run a cadet session and engaging with the community 

View Opportunity

Community support befriending volunteer

Posted for Lancashire Volunteer Partnership

Lancashire Volunteer Partnership

One visit per week, meaningful conversation, having a cup of tea, and a walk when appropriate. To help reduce social isolation, build confidence and t...

View Opportunity

More Opportunities from Galloways

Volunteer Minibus Driver

Posted for Galloways

Galloways

Role and Responsibilities Driving our service users to different locations using one of our minibuses. An average daily task would be collecting up...

View Opportunity

Reception Volunteer

Posted for Galloways

Galloways

Role and Responsibilities • Providing reception and administrative duties to support the delivery of a variety of services to people affected by sig...

View Opportunity

Fundraising Admin Volunteer

Posted for Galloways

Galloways

Role Requirements: We are looking for a volunteer to support the fundraising team throughout the year with the administrative tasks that are required...

View Opportunity

Digital Inclusion Champion

Posted for Galloways

Galloways

Role and Responsibilities We are looking for Digital Inclusion Champions to enable the delivery of our Assistive Technology service across our four...

View Opportunity

Courtesy Call Volunteer

Posted for Galloways

Galloways

Galloways are looking for committed Courtesy Call Support Volunteers to support our high-demand services by helping us gather valuable feedback from t...

View Opportunity

Nearby places