Front of House
You will be redirected to the Community CVS website to express your interest.
Visitor-facing roles: Greeting guests, ticketing, retail in the museum shop, assisting in the café, and delivering a friendly, informative experience. Full training included.
What skills do I need?
1. Friendly, Welcoming Attitude
Confident greeting visitors
Warm, approachable, and enthusiastic
Comfortable chatting with strangers
2. Good Communication Skills
Clear speaking and good listening
Able to explain directions, answer questions
Comfortable with diverse age groups and needs
3. Basic Customer Service / Retail Skills
Using a till or cash register (training provided)
Handling money, card payments
Keeping displays tidy or assisting in the café/shop
4. Reliability & Punctuality
Turning up when you say you will
Sticking to shift times, being dependable
Helping cover busy periods or special events
5. Interest in Railways or Local History (Optional but Ideal)
Able to share stories about the engines, dock history, or museum pieces
Eager to learn and pass that on to guests
6. Teamwork & Flexibility
Willing to pitch in where needed
Works well with a mix of other volunteers (young, retired, new people)
Helps with setting up for events or guiding groups
Ribble Steam Railway offers:
Training and support in every role
The chance to shadow experienced volunteers
Flexible shifts to match your availability
A friendly team atmosphere where learning is encouraged
Friendly and enjoy talking to people
Want experience in customer service, tourism, or museums
Like helping families and school groups have a great day out
Looking for a social volunteering environment with variety
Details
- Accessibility
- DBS check required
- Equal opportunities policy
- Expenses reimbursed
- Health and Safety Policy
- Interested in Volunteer Coordinators Forum?
- Interested in Volunteer Training Programme?
- Ongoing support
- Suitable for under 18s
- Training provided
- Volunteers covered by insurance
When is this role available?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
Location:
Chain Caul Rd
Preston
Lancashire
PR2 2PD
You will be redirected to the Community CVS website to express your interest.
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