Telephone Befriender
You will be redirected to the Adur Voluntary Action website to express your interest.
Telephone befrienders need to have good listening and communication skills, with the ability to understand the needs of blind and visually impaired people and empathise with them. Reliability is also key. Befrienders must be willing to work within guidelines and to always follow confidentiality policies. Volunteer telephone befrienders are not counsellors, mentors or problem solvers; just good listeners who enjoy quality conversation. A regular phone call seems simple but can make a difference to someone’s sense of wellbeing and it may be one of the few times a week they speak to someone. Our clients are visually impaired and value the opportunity to communicate with somebody on a regular basis.
What skills do I need?
You need to be a good listener and able to use a computer. We will give you training in telephone befriending, safeguarding and using our database to log your calls.
Details
- Accessibility
- Age restrictions
- DBS check required
- Disability and Access Support
- Driving Licence & Vehicle Required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Wheelchair Access
- Written role description
When is this role available?
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We need volunteers for a couple of hours, once a fortnight at their convenience, to come and make calls to three or four different people.
Location:
Shoreham Community Centre
Pond Road
Shoreham By Sea
West Sussex
BN43 5WU
You will be redirected to the Adur Voluntary Action website to express your interest.
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