Volunteer Form Filler (SH)

Volunteer Form Filler (SH)

Posted for Citizens Advice Surrey Heath (SH)

Posted by Voluntary Support North Surrey

Register your interest

You will be redirected to the Voluntary Support North Surrey website to express your interest.

As a Volunteer Form Filler you will provide face to face support to assist people who need help to complete forms relating to disability and appeals. This is to ensure that they are able to provide a true and accurate representation of their circumstances in order to have the best chance of success in assessing appropriate benefits. you will receive full training and support to assess their needs and help them understand how to complete the forms as fully as possible.

What skills do I need?

What do you need to have?

You don’t need specific qualifications or skills but you’ll need to:

be friendly and approachable

• be non-judgmental and respect views, values and cultures that are different to your own

• have good listening skills

• have excellent verbal and written communication skills

• have good basic maths and IT skills

• be able to understand information and summarise it

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• be willing to undertake training in your role