Volunteer Steward

Volunteer Steward

Posted for Brooklands Museum Trust Ltd

Posted by Volunteer Woking

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Brooklands is the birthplace of British motor sport and aviation, and the home of Concorde. Brooklands comprises an unparalleled collection of aircraft, racing cars and motorcycles all displayed in and around the historic buildings on the site where many were originally built. Brooklands is unique and opens every day with the support of an award-winning team of volunteers.

What does the role involve?

• Providing a friendly welcome to visitors of all backgrounds, ages and abilities.

• Helping visitors to understand the exhibits, thereby enriching their visit.

• Monitoring against theft and accidental damage.

• Become familiar with fire escape routes to assist Museum staff with leading visitors to a place of safety in the event of an activation.

• Undertaking other appropriate assistance in relation to room stewarding as may be reasonably requested by Brooklands Museum staff.

• Maintaining good working relationships with staff and other volunteers.

• Complying with the Brooklands Health and Safety and Safeguarding Policies and operate with a regard for good environmental practice.

Our stewards engage with our visitors in the exhibition areas and provide a very bespoke service, their interaction with our visitors is what makes Brooklands so special and why our visitors enjoy their day so much and keep coming back. They also provide a watchful presence to ensure the exhibits are safe from theft and accidental damage.

Enjoy being part of a dedicated team and make new friends.

• Learn new skills and gain a greater understanding of history and science.

• Know you are making a vital contribution to the running of the Museum.

• Volunteer loyalty card with free admission for friends and family.

• Enjoy a discount in the Brooklands Museum Shop and Sunbeam Café.

• Regular updates from the Museum.

• Invitation to training, lectures and regular volunteer gatherings.

What skills do I need?

Good communication skills.

• An open and friendly attitude towards all our visitors.

• Enjoy working as part of a team.

• Enthusiastic to learn about the history of Brooklands Museum and exhibits in a variety of exhibition areas.

• A desire to inspire visitors about the history of Brooklands and support the Museum in relaying Brooklands stories.

• To be as flexible as possible about stewarding in different areas to provide full cover across the Museum and ensure all exhibits are open and available to our visitors.