HaKIT Computer Drop-in Volunteer

HaKIT Computer Drop-in Volunteer

Posted for The Hangleton and Knoll Project

Posted by Community Works

Register your interest

You will be redirected to the Community Works website to express your interest.

Are you computer savvy? Do you enjoy sharing your skills and knowledge? Got a bit of free time to volunteer as part of a friendly team?

We are proud to say that the Hangleton and Knoll IT Suite (HaKIT) has been supporting local residents to get online for more than 20 years. 

Our free computer drop-ins are led by our qualified IT tutor, David, and supported by volunteers, helping people with their digital needs at their own pace.

We currently have vacancies for volunteers on:
•    Tuesdays, 10am–12pm
•    Wednesdays, 10am–12pm and 1pm–3pm
These informal, resident-led drop-ins are held in our IT Suite upstairs at St Richard’s Community Centre, Egmont Road, Hove BN3 7FP.

The sorts of things you could be helping learners with could include:
•    Using a computer, tablet or mobile phone for the first time
•    Searching the internet
•    Setting up, accessing and replying to emails
•    Paying bills online
•    Downloading and using apps
•    Phone storage
•    Printing

Benefits

1. Make a real difference in your community
Share your knowledge and help local people build essential digital skills. With so many everyday tasks now online, your support can make a lasting difference to someone’s confidence, independence and wellbeing. It’s a rewarding way to give something back to your community.

2. Develop your own skills, confidence and initiative
Build your communication, problem-solving and decision-making skills while keeping up to date with digital tools. This is a good opportunity for someone who enjoys learning, using their initiative and supporting others in a practical, hands-on way.

3. Be part of a friendly volunteer team
Meet new people and become part of a welcoming volunteer community. You’ll co-work with another volunteer during the session and be part of the wider HaKIT and Hangleton and Knoll Project (HKP) team, making a positive impact together.

Practical Considerations

Location: St Richard’s Community Centre, Egmont Road, Hove, BN3 7FP:
https://goo.gl/maps/9w99ThPMQm42 

Directions: Bus stops nearby: Citybuzz 16, 16a & 47. And a short walk away is: Old Shoreham Road, Stapley Road stop  2, 2b, 59, 59a. Portslade train station is a 12-minute walk away. Free street parking available.

Building accessibility: The IT Suite is up a flight of stairs. There is a Wheelchair Lift available.

What skills do I need?

We are looking for volunteers who are confident using computers, smartphones or tablets and have a reasonable level of digital literacy. This might include using the internet, email and everyday software such as Microsoft Word and Excel.

You do not need to be an IT expert or know everything about technology. With digital tools evolving so quickly and the growth of AI, what's most important is being willing to learn, research solutions and work alongside learners to find answers together.

We are seeking volunteers who are friendly, approachable and enjoy helping others. Patience, empathy and understanding are essential, as learners will have a wide range of abilities and confidence levels.

Good communication skills and the ability to explain technology in a clear, supportive way are important. Must be able to adapt to different learning styles, pace, additional support needs etc.