Welfare & Safety Net Volunteer

Would you like to ensure patients have settled back at home following discharge from the hospital?

Are you friendly, with a good telephone manner?

Do you want to support the hospital in admin based role?

Then our Transfer of Care Hub would love to meet you.

You will be based directly with the Transfer of Care Hub in this role supporting successful hospital discharges by calling pre-identified patients within 24 hours of leaving care at ESNEFT. ​

Using a defined set of questions, volunteers will quickly be able to identify if further support is required to help a patient settle back into home life. Following the call from a volunteer, those who need support will be connected by the relevant services who can help.​

If you\'d like to play your part in supporting hospital discharges and are looking for direct patient contact (via the telephone) this is a great role for you.  You will need to be confident in talking to others and able to accurately record conversations and outcomes on a spreadsheet.

What skills do I need?

·         Compassionate

·         Computer literate

·         Happy to contact people using the telephone

·         Confidence in talking to people you haven’t met before

·         Great communication skills

·         Ability to follow basic instructions

·         Ability to record information accurately

Location

This opportunity has no specific location e.g. can be carried out anywhere.