Volunteer Adviser
Volunteer Adviser
Posted for Citizens Advice West Sussex North, South, East
Posted by Adur Voluntary Action
You will be redirected to the Adur Voluntary Action website to express your interest.
Hours to suit based in Shoreham giving advice and support to residents in need of help at our offices, community outreaches and on phones and webchat depending on what you are able to do. Our volunteers work with Government and Council offices and give a voice to residents to improve policies. Our advice volunteers work from different offices such as Shoreham and Worthing. Advisers are on phones and webchat. You can also ask to focus on an area such as Energy, Debt or Benefits. What will I do Listen to people and give information and advice on their problems Research options and help available Use phones, webchat, email, and some face to face to help people Help with filling in forms, contact third parties and advocate for clients Write up advice records for future reference Complete training and keep up to date on the latest rules and support available Help change policy through your evidence Work in an amazing team and make a difference every day
What skills do I need?
To be understanding and want to make a difference A good listener and communicator who can explain complex information in different ways Good IT and research skills Good level of literacy and numeracy for letters and budget sheets
Details
- Accessibility
- Age restrictions
- DBS check required
- Disability and Access Support
- Driving Licence & Vehicle Required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Wheelchair Access
- Written role description
When is this role available?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
We need volunteers as soon as possible.
Location:
Citizens Advice Worthing
Worthing Town Hall
Chapel Road
Worthing
West Sussex
BN11 1HA
Citizens Advice Shoreham-by-Sea
The Shoreham Centre
Pond Road
Shoreham by Sea
BN43 5WU
You will be redirected to the Adur Voluntary Action website to express your interest.
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