Charity Shop Supervisor

Charity Shop Supervisor

Posted for HARP (Homeless Action Resource Project)

Posted by Volunteer Essex

Register your interest

You will be redirected to the Volunteer Essex website to express your interest.

About the Role
As a Charity Shop Supervisor / Key Holder Volunteer, you will provide additional support to shop staff by helping oversee the day-to-day running of the shop. This role is ideal for experienced volunteers who are confident taking on extra responsibility.
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Key Responsibilities
• Opening and closing the shop (where required)
• Supporting and guiding other volunteers on shift
• Assisting with the smooth running of shop operations
• Ensuring the shop is safe, tidy, and well-presented
• Supporting customer service and handling queries
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What You’ll Gain
• Experience in leadership and responsibility
• Insight into retail operations
• Opportunity to develop confidence and decision-making skills
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Support & Training
• Ongoing support from shop managers
• Additional guidance for key holder responsibilities
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Expenses
Travel expenses will be reimbursed in line with HARP’s volunteer expenses policy.

What skills do I need?

What We’re Looking For
• Previous shop volunteering experience preferred
• Reliable and confident approach
• Ability to take initiative
• Strong communication skills