Emergency Friend Volunteer - (HVC-1868)

Emergency Friend Volunteer - (HVC-1868)

Posted for BHRUT (Barking, Havering and Redbridge University Hospitals)

Posted by Havering Volunteer Centre

Register your interest

You will be redirected to the Havering Volunteer Centre website to express your interest.

Would you like to be part of the BHRUT family? Do you live locally and have spare time on your hands ?

Many of our patients, especially the elderly and vulnerable, often feel very alone and isolated whilst in hospital.
Emergency Friend Volunteers  are on hand to offer companionship whether sitting, chatting, playing a game of cards, getting them a drink, a blanket or helping to phone their loved ones to update them. They are there to help our patients.

As an Emergency Friend Volunteer you would be:

• Playing games with patients (cards etc.)
• Having a conversation with patients
• Sitting with patients who have no visits to help combat loneliness
• Reassuring nervous patients by keeping them company
• Assisting with the supervision of children as required due to patient’s treatment.
• Helping patients during mealtimes, issuing hand wipes, serving refreshments and replenishing water jugs
• Encouraging our patients to eat and support feeding, when trained and clinically safe to do so.
• Emergency Friends meet and greet patients in the triage/ waiting room area ensuring they are seated in the right waiting area
• Escorting mobile patients to other parts of the hospital, as directed by senior staff
• Advising/assisting patients and relatives of other services offered by the hospital
• Ensure patients know where facilities are located
• Help patients contact their relatives using an iPad.

What skills do I need?

We are looking for reliable volunteers with compassion and enthusiasm.

You will be friendly with a positive disposition and commitment to the role.

You will like talking to people and as you will be running errands and escorting patients, you will have a good level of fitness.