Volunteer Administrator
You will be redirected to the Community Action Redbridge website to express your interest.
Location: Remote or hybrid (with occasional in-person tasks in Redbridge, Newham, or Waltham Forest)
Time Commitment: 4–8 hours per week (flexible around your schedule)
About the Role
We’re looking for an organised and reliable volunteer to support our day-to-day administration. As a Volunteer Administrator, you’ll help keep our operations running smoothly — supporting staff, volunteers, and service users with essential behind-the-scenes tasks.
This role is perfect if you enjoy keeping things in order, want to build office skills, or are looking for experience in community, charity or public sector settings.
Main tasks and responsibilities
- Manage and update volunteer and participant records
- Assist with scheduling, bookings and sending reminders
- Draft and format simple documents, forms or reports
- Respond to emails or messages (template replies provided)
- Help maintain filing systems (digital and/or paper)
- Support event and meeting coordination (e.g. invites, agendas, notes)
- Input data and help track engagement or attendance
Benefits to volunteer
- Gain practical admin and office experience – perfect for CVs or re-entering the workforce
- Build transferable skills – including organisation, communication and IT
- Work in a supportive team – and feel part of something meaningful
- Contribute to real impact – helping our frontline teams support more people
- Flexible schedule – work around your availability and preferred location
- Access training, references and progression opportunities
What skills do I need?
Skills, attributes, experience and qualifications
- Organised and detail-focused
- Comfortable using email and basic digital tools (Word, Excel, etc.)
- Good written and verbal communication
- Reliable and consistent
- Respectful of confidentiality and data protection
- Willing to learn and follow guidance
- No formal qualifications required
- Experience in admin, office support or customer service is helpful but not essential
- Own computer or laptop – essential for remote admin tasks
- Internet access – required for communication and file sharing
- Mobile phone – for updates and check-ins
- Commitment to our values of inclusion, care, and integrity
- Agreement to handle sensitive information appropriately
- Availability for short training and onboarding session
Details
- Accessibility: Accessible parking available
- Accessibility: Other
- Accessibility: Volunteering venue wheelchair accessible
- Organisation Policies: Health and Safety Policy
- Organisation Policies: Safeguarding policy
- Organisation Policies: Conflict Resolution policy/procedure for volunteers
- Organisation Policies: Data Protection Policy
- Organisation Policies: Equal Opportunities Policy
- Organisation Policies: Volunteer Policy
- Quality Control: Are there any age limits?
- Quality Control: DBS checks - additional information
- Quality Control: Expenses - additional information
- Quality Control: Recruitment Process - additional information
- Quality Control: Reference can be provided after how long volunteering?
- Quality Control: Role is exempt from Ex offenders Act 1972
- Quality Control: Support Provided - additional information
- Quality Control: Thanks / Recognition for Volunteer contribution
- Quality Control: Transport Info (nearest station / bus stop)
- Quality Control: Volunteers covered by insurance
When is this role available?
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4-8 hours a week
Location:
27 Old Gloucester Street
london
London
WC1N 3AX
You will be redirected to the Community Action Redbridge website to express your interest.
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